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Frequently Asked Questions
The following are the top ten most frequently asked questions by our customers. If the answer to your question is not below, please fill in the contact form at the bottom of the page an we will come back to you shortly.
So here are the questions….& …the answers ..
Questions in connection with mobile telecoms…
Q 1…What is 3G ?
A……3G technology ( third generation ) gives the user faster access to the Web and to services such as wireless data
Q 2…What is Blackberry Internet ?
A…….Blackberry Internet allows access to the internet & email accounts on your
Blackberry handset without connecting through a Server.
Q 3….What is Bluetooth ?
A…….a wireless technology that connects mobile phones and laptops to other
portable devices without using a cable.
Q 4…What is a Triband Handset ?
A……Triband handsets are handsets that can be used in most countries in Europe, Australia, Asia,
Africa & North America.
Q 5… What does Mega pixel mean ?
A…… Mega pixel means the measure of camera resolution
Q6 ….What is a CarKit ?
A…….A fully fitted Car Phone Kit is a professionally installed fully integrated car
phone which has only the microphone, speaker & cradle on display.
Questions in connection with telephone systems/ land lines…
Q 7… What is VOIP ?
A…….Voice over Internet Protocol is often mistakenly applied only to the internet
Services such as SKYPE have popularized this type of service and may home
users now make calls to distant family and friends this way to reduce their
call costs. VOIP telephony is a method of communication which uses IP
networks to transmit voice.
Q 8… Can my Telephone System help callers to reach the correct department
A …….Automated Attendant allows you to have a welcome message when a
customer calls giving the option for the customer to choose the right
department or extention for their call.
Q 9… What is Hot Desking?
A …….Hot Desking allows a user to log into a dummy extension in the office
with their password. When a user leaves the desk, the system can
automatically log the user out & forward any calls for the individual to one
of a number of locations, it may be their Mobile phone or voice mail or a
colleague.
Q 10… Can staff working away from the office be connected to the phone System?
A……...With REMOTE WORKING solution, staff working away from the office
Can have an extension from the office system anywhere, by using IP
Technology.
