Excellent service is where Scotphone ICS comes into its own. All our clients are contracted to us on varying levels of service agreements, depending on their size and requirements.

All our engineers are employed by the company and are manufacturer-certified to install and maintain our entire range of equipment. We operate a Quality Management System which complies with the requirements of BS EN ISO 9001:2000, as a further demonstration of just how seriously we take customer service. Our current monthly average fault clearance time is 2 hours 46 mins.

For over 20 years, our customers have known that a request for on-site service or a call to our Help Desk will be responded to quickly, professionally and courteously.

Whatever your needs, you can rest assured of a high level of client care. Scotphone ICS gets on with looking after your telecoms while you get on with running your business.